The shipping rate is calculated to be shipped to the destination country or region chosen by the customer.

Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.

Please check with your country’s customs office to determine what these additional costs will be prior to buying.

These charges are normally collected by the delivering freight (shipping) company, or when you collect the item. Do not confuse them for additional shipping charges.

※You are liable for all tariffs, imposed, depending on the price or amount of your purchase.

At Tokyo-Products.com, our goal is to help you find high quality products that you’ve set your heart on, and to make sure your expectations are met or exceeded.

However if you are not completely satisfied with your purchase, you can return your order (except custom and personalized orders) for a refund or exchange within 7 Days.
Any free gift that you received along with your purchase must be returned as well, otherwise a refund will not be issued.

IMPORTANT NOTE: Once an item is altered from its original design, which includes any sizing or engraving, it is then considered a custom order. Custom Orders cannot be returned or exchanged, all sales are final.