International Shipping

The shipping rate is calculated to be shipped to the destination country or region chosen by the customer.

Types of International Shipping

Express Mail Service (EMS)
  • Top priority among international mails is placed on this service! Posts will be delivered for approximately 3-7 days to addressee all over the world.
  • Quickest international shipping with reliable tracking & compensation service.
  • Products weight is calculated based on the estimated weight of the packing materials in addition to the total product weight.
  • Shipping fee will be calculated automatically in weight / area. If more than one item is ordered, the heavier class will be given priority and will be selected.
About delivery weight
  • The weight set for the product is a standard including packing materials.Please understand that it is different from the exact weight.
  • For items exceeding 10 kg per delivery, we will calculate extra shipping fee and we will charge the difference.

Europe

Shipping Destination

Austria, Belgium, Bulgaria, Croatia, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Macedonia, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom(UK)

North America

Shipping Destination

Canada, Mexico, United States (US)

Asia

Shipping Destination

China, Indonesia, Kuwait, Malaysia, Philippines, Qatar, Saudi Arabia, Singapore, Taiwan, Thailand, Vietnam, United Arab Emirates, 

Oceania

Shipping Destination

Australia, New Zealand

Tariffs

Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.

Please check with your country’s customs office to determine what these additional costs will be prior to buying.

These charges are normally collected by the delivering freight (shipping) company, or when you collect the item. Do not confuse them for additional shipping charges.

※You are liable for all tariffs, imposed, depending on the price or amount of your purchase.

Return Policy

At Tokyo-Products.com, our goal is to help you find high quality products that you’ve set your heart on, and to make sure your expectations are met or exceeded.

However if you are not completely satisfied with your purchase, you can return your order (except custom and personalized orders) for a refund or exchange within 7 Days.
Any free gift that you received along with your purchase must be returned as well, otherwise a refund will not be issued.

IMPORTANT NOTE: Once an item is altered from its original design, which includes any sizing or engraving, it is then considered a custom order. Custom Orders cannot be returned or exchanged, all sales are final.