2-4-17 Mimuro Sango-cho Ikoma-gun Nara Japan

We’re open Monday – Friday, 9 a.m. – 6:30 p.m.

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Shipping charges vary by area and weight.
Please check the INTERNATIONAL SHIPPING page.

Which payment methods are accepted in the Online Shop?

Payment method supports only credit payment by Stripe.

How long will delivery take?

We ship in 1-2 business days for stock. We will ship in 3-5 business days for items that are not in stock.

How secure is shopping in the Online Shop? Is my data protected?

For web site, it is encrypted with SSL. We also pay the latest attention to the handling of personal information.

What exactly happens after ordering?

We will send you an order confirmation email automatically after your order. You will receive a shipping confirmation email upon product delivery.

Do I receive an invoice for my order?

We will not send you a formal invoice again. The order confirmation email will be invoiced. Please confirm the details of the order from my account screen.

Send us an email